Refund & Returns Policy

Effective Date: 19th September 2024

Welcome to TechEyeglasses.com, operated by Abhinav. We aim to ensure customer satisfaction with our products, which include blue light blocking glasses for gamers. If you are not entirely satisfied with your purchase, we’re here to help. This Refunds & Returns Policy explains the terms under which you can return products and how refunds are processed. Please read it carefully to understand your rights and obligations.

1. Eligibility for Returns

We offer a 30-day return policy. To be eligible for a return, the following conditions must be met:

  • The product must be in its original condition, unused, and free from any signs of wear or damage.
  • The product must be returned in its original packaging with all included accessories, manuals, and any promotional gifts received with the purchase.
  • You must provide a proof of purchase (receipt or order confirmation email).

If the product does not meet these conditions, we reserve the right to refuse your return.

2. Non-Returnable Items

Certain products cannot be returned, including:

  • Gift cards.
  • Any personalized or customized products.
  • Products showing signs of misuse or damage due to improper handling.
  • Items that are not returned in their original packaging or in a resalable condition.

3. Initiating a Return

To start a return, please follow these steps:

  1. Contact Us: Email our customer support at [email protected] within 30 days of receiving your order. Include your order number, a brief description of the issue, and any supporting documentation or photos.
  2. Return Approval: Once we receive your request, we will review it and notify you within 2 business days if your return is approved. If approved, we will provide instructions on how and where to return the item.
  3. Return Shipping: You will be responsible for paying the return shipping costs, except in cases of defective products or an error on our part. We recommend using a trackable shipping method to ensure the safe return of your product, as we are not responsible for items lost or damaged in transit.

4. Refunds

Once your return is received and inspected, we will notify you about the status of your refund:

  • Approval: If approved, your refund will be processed within 7-10 business days, and the amount will be credited to your original payment method.
  • Partial Refunds: In some cases, only partial refunds are granted (e.g., if the product is returned damaged, missing parts, or not in its original condition).
  • Shipping Costs: Please note that original shipping costs are non-refundable. If you receive a refund, the cost of shipping will be deducted from your refund unless the return is due to a defect or our error.

5. Exchanges

We only replace items if they are defective or damaged. If you need to exchange a product for the same item, email us at [email protected], and we will guide you through the process.

6. Return Shipping Costs

  • Defective Products or Errors: If the product is defective or we made an error with your order, we will cover the return shipping costs.
  • Change of Mind or Size Issues: If the return is due to a change of mind, incorrect size, or any other reason not related to a defect or mistake, the customer is responsible for return shipping fees.

7. Timeframes

  • Return Initiation: You must initiate your return within 30 days of receiving the product.
  • Return Shipping: After receiving approval, you must ship the item back within 7 days.
  • Refund Processing: Once we receive the returned item, refunds will be processed within 7-10 business days.

8. Contact Information

For any questions or concerns about your return or refund, please contact us:

9. Final Considerations

By purchasing from TechEyeglasses.com, you agree to this Refunds & Returns Policy. We reserve the right to update or modify this policy at any time. Please review this page periodically for any changes.

Thank you for choosing TechEyeglasses.com. We value your business and aim to provide the best customer experience possible.